Galvin and Associates

A board can conduct a survey of any group in an organization without violating policy-based governance. The surveys can be done by telephone, using the Internet, or in person. This allows a board to keep a finger on the pulse of the organization. They can survey donors, staff, parents of children enrolled in a program, or other stakeholders. If they are only gathering information about the health of the organization, surveys are fine. Where boards get in trouble is taking that information and using it to micromanage the organizational leader or ordering program adjustments.

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